b. Jurisdiction:You agree that, without exception, all disputes between the Company and you will be adjudicated in the state courts in Clark County, Nevada. This choice of forum and jurisdiction is mandatory, not permissive, and applies regardless of the amount in controversy. The sum of this is that any disputes you have with the Company will only be heard in Nevada state courts. Any claims filed in any other venue or jurisdiction shall be dismissed immediately for lack of jurisdiction. If you bring a claim in any other court, including federal courts in Nevada, you agree to pay all of our attorneys’ fees incurred in dismissing that matter due to the improper jurisdiction and venue.
c. Resolution of User Complaints. If you have any complaint with Content on the Site, the operation of the Site, or anything else relating in any way to the Company or the Site, you may email the Company at csnhlp.com and fully describe the nature of your complaint. The Company shall respond to you within 7 days of receipt of your email regarding its views on the merits of your complaint and possible options for resolution. This procedure shall be deemed settlement discussion and will not be defined as adversarial until the Company unequivocally states that it will provide you with no further response.
d. Arbitration.There shall be no arbitration of any claims under this agreement, ever. However, in the event that some unforeseen circumstance compels arbitration, under no circumstances will any arbitrator affiliated with JAMS be empowered to arbitrate the dispute.
h. North American Free Trade Agreement: The Parties agree that Article 15 NAFTA shall not apply to this Agreement or any relations between the Parties.